Customer Support Executive

0 years

0 Lacs

Camp, Pune, Maharashtra

Posted:1 week ago| Platform:

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Skills Required

Customer service English 12th Pass Bachelor's degree In-person Communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

1. Helping clients with necessary product knowledge of applying for Digital Signature Certificate applying process and guiding clients regarding any difficulties faced while downloading. 2. Resolving the client queries within the defined timeframe. 3. Strong oral and written communication skills. 4. Answering all calls and emails, professionally and in a timely manner 5. Coordinating with the Business Development Team with regards to queries / emails from institutional clients and following up on the same 6. Coordinating with the Marketing & Communications team on marketing tie ups, queries and following up on the same 7. Working with the Director, other teams/ departments on any other new project as and when requested. Job Types: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹15,000.00 per month Schedule: Day shift Language: English, Hindi (Preferred) Shift availability: Day Shift (Preferred) Work Location: In person

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