Customer Support Executive- US Travel- Gurugram- Voice Process

1 - 4 years

3 - 5 Lacs

Posted:3 weeks ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Job Title:

Location:

Shift Timings:

Salary:

Key Responsibilities:

  • Handle inbound/outbound calls regarding booking-related concerns.
  • Identify customer issues and coordinate with sales agents for resolution.
  • Provide excellent customer service in a

    voice-based process

    .
  • Ensure smooth post-sales support and customer satisfaction.

Requirements:

  • Female candidates only

  • Minimum

    1 year of experience

    in the US Travel industry (Voice process).
  • Strong communication and problem-solving skills.
  • Post-sales customer support experience preferred.
  • Immediate joiners highly preferred

    .

Perks & Benefits:

  • Cab facility (South Delhi, West Delhi, & nearby Sector 18, Gurgaon).
  • Meal provided during shift.

  • Travel Allowance (TA) if cabs are not availed.

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Gupta And Company

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