Customer Support Executive

1 - 3 years

3 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

About the Role:

World-Class Work

Environment

Roles & Responsibilities:

  • Understand professional standards and established procedures before taking action.
  • Process claims and handle calls as per process guidelines.
  • Adhere to service levels and quality/auditing parameters.
  • Take responsibility for work and coordinate efforts effectively.
  • Meet assigned productivity goals.
  • Maintain punctuality and attendance norms.
  • Acquire knowledge and skills related to the process.
  • Maintain positive interpersonal relationships at work with peers and supervisors.

Eligibility Criteria:

  • Experience:

    13 years in

    Customer Support (Domestic or International)

    Non-Voice

    .
  • Qualification:

    Graduation mandatory;

    Non-Engineering background only

    .
  • Age Limit:

    Max 32 years.
  • Flexibility:

    Willing to work in

    US Night Shifts

    and

    Rotational Shifts

    .

Benefits:

  • Two-way cab facility.
  • 5-day work week with 2 weekly offs.
  • Attractive incentives and performance-based rewards.
  • Night shift allowance.
  • Medical & Life insurance.
  • 5-STAR rated infrastructure.

Best Way to Apply:

walk-ins

Note:

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