Customer Support Executive

Policybazaar

0 - 1 years

2 - 4 Lacs

surat

Posted:6 hours ago| Platform:

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Skills Required

communication skills fluent english calls handling documentation field support query resolution

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities

Provide exceptional customer support through phone calls, visits, and chats to resolve customer queries and concerns.
Process customer requests, troubleshoot issues, and escalate complex problems when necessary.
Collaborate with internal teams to resolve recurring issues and improve overall customer satisfaction.

Desired Candidate Profile

Fluent English communication skills (written & spoken).
0-1 year of experience in BPO/call center environment or Customer support.
Excellent documentation skills for maintaining accurate records of customer interactions.
Strong query resolution abilities to handle multiple tasks simultaneously.

NOTE-
Male candidates below 30 age
Driving license and bike mandatory
40 % field 70% Work from home.
Fresher with good communication skills.

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