Customer Support Executive

0 - 31 years

1 - 2 Lacs

bengaluru/bangalore

Posted:14 hours ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Deliver foreign currency cash to customers’ doorsteps (e.g., in Mumbai, Pune, Bangalore, where Niyo offers one-day delivery). Verify customer identity and ensure compliance with RBI and KYC regulations (e.g., checking passports, PAN cards, travel documents). Handle cash securely, ensuring accurate transactions and maintaining transparency. Coordinate with the Niyo app backend for delivery scheduling and order tracking. Provide customer support during delivery, addressing queries about forex rates or transactions.

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