Customer Support Executive (Night shift MALE only)

Sales Customer Support Executive Responsibilities: MALE (Night Shift Only)

we are looking for a fresher/ Experienced customer sales support executive male candidate for night shift only. who handles the social media, email, and customer question answer task.

· Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status.

· Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the sales department.

· Developing and monitoring performance indicators for sales and staff members, managing sales tracking tools, and compiling reports.

· Recording sales trends and liaising with account managers to develop sales strategies.

· Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction.

· Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems.

· Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system.

· Handling administrative duties for the company and its executives and management teams.

· Scheduling customer meetings and conferences.

· Reporting any unusual activity to your supervisors.

Job Type: Full-time

Salary: Up to ₹12,000.00 per month

Job Type: Full-time

Pay: ₹12,000.00 - ₹25,000.00 per month

Shift availability:

• Night Shift (Preferred)

Work Location: In person