Customer Support Executive

Job Title:

Location:

Salary Budget

6 Days Working

Rotational shifts

Job Summary:

As a Chat Support Executive, you will play a crucial role in providing exceptional customer service to clients through chat-based communication channels. You willbe responsible forhandling client inquiries, resolving issues, and ensuring a positive customer experience. The role requires excellent typing skills, computerproficiency, and a strong command of written English. You will be part of a dynamic team in an international process with rotational shifts.

Key Responsibilities:

1. Chat Support: Provide efficient and professional chat-based support to clients by promptly responding to inquiries, resolving issues, and addressing concerns.

2. Typing Skills:Maintainquick andaccurateresponses during chat interactions.

3. Written Communication:Maintainhigh-quality written communication in English, ensuring clarity, grammar, and spelling are impeccable.

4. Shift Flexibility: Adapt to rotational shifts as part of the international process to ensure 24/7 chat support coverage.

Qualifications

1. Proven experience in chat-based customer support or a related field is a plus.

2. Excellent typing skills

3.Proficiencyin computer usage

4. Strong commandofwritten English

5. Excellent interpersonal and communication skills.

6. Flexibility to work in rotational shifts

About Us:

NethuesTechnologies Pvt. Ltd. is an established name in the web and mobile app developmentindustryhaving a rich clientele spread across the globe. Witha workingstrength of more than 350 people, we have our offices in the USA and the UK. We offer a rich environment andample opportunitiesfor our employees to grow and mature as experts in their respective fields.

What Sets Us Apart

20+ Years old company

ISO 9001:2008 certified

Proper policies in place

Timely increments

Certified in multiple technologies