Customer Support Executive (Malayalam & Tamil)

Job Responsibilities:-

• Answer incoming calls and respond to customer queries in a timely and courteous manner.
• Make outbound calls to customers for feedback, verification.
• Resolve customer issues efficiently, escalating complex problems to the appropriate department when needed.
• Maintain accurate records of customer interactions using CRM tools.
• Meet individual and team performance targets such as call handling time, customer satisfaction scores, and quality benchmarks.
• Stay up-to-date with company products, services, and policies.
• Adhere to call center scripts, compliance standards, and internal guidelines.

Preference:-Male/Female(Tamil and Malayalam)

Qualification:-· Any Graduate

Skill:-Strong phone and verbal communication skills

Experience:-1 Year

Salary:-15000 - 18,000(PM)

Location:-Hydrabad

Contact:-62654 61898

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift
• Morning shift

Work Location: In person

Speak with the employer
+91 6265461898