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Krishna Enterprises
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Customer Support Executive

Customer Support Executive

Krishna Enterprises

1 - 4 years

3 Lacs

noida

Posted:16 hours ago| Platform:

Apply

Skills Required

international voice process customer support customer care voice process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title:

Location:

Job Summary:

Customer Support Executive

Key Responsibilities:

Handle inbound and outbound calls, chats, or emails professionally and efficiently.
Resolve customer issues, queries, and complaints within the given timelines.
Maintain accurate records of customer interactions and transactions.
Follow up with customers to ensure satisfaction and issue resolution.
Collaborate with internal teams to ensure customer needs are met.
Maintain service quality and adhere to company policies.

Required Skills:

Excellent
verbal and written communication
in English and Hindi.
Strong listening and interpersonal skills.
Basic computer knowledge (MS Office, CRM tools).
Ability to multitask and work under pressure.
Problem-solving attitude with attention to detail.

Qualification:

Minimum 12th pass or Graduate in any discipline.
Prior experience in
Customer Support / BPO / Client Servicing
preferred.

Benefits:

Fixed salary up to 40,000 per month (based on experience and skills).
Performance-based incentives.
5 working days
Growth opportunities within the organization.

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