1 - 4 years
5 - 9 Lacs
Posted:1 week ago|
Platform:
Work from Office
Full Time
• Maintaining a positive, empathetic, and professional attitude toward customers always.
• Serves customers by providing product and service information and resolving
product and service problems.
• Attracts potential customers by answering product and service questions and
suggesting information about other products and services.
• Knowing our products inside and out so that you can answer questions.
• Handling queries from international customers on call, Email & social media.
• Candidate should be flexible to work in rotational shifts, specifically US timelines.
• Capable of speaking in European accent (preferred)
• Candidate with experience of providing support to international customers
on call or chat process will be preferred
• Proven work experience of Customer interactions.
• Hands on experience with MS Office and internet research
• In-dept understanding of customer service practices
• Excellent written and verbal communication skills in English
• Teamwork and motivational skills\Ability to handle multiple tasks, work in a
fast- paced environment and meet deadlines.
• Should be Flexible for Rotational Shifts and Rotational Weekly Offs
• Good follow up skills
We are a hardcore, fast-growth focused environment and a place where only dedicated, stable, dependable individuals who are willing to immerse themselves completely to this cause can thrive.
Transformative Learning Solutions
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