Customer Support Executive Internship in Chennai

Selected Intern's Day-to-day Responsibilities Include Handle customer queries via calls, emails, or chats in Hindi. Troubleshoot basic product/service issues and escalate when needed. Maintain accurate records in CRM systems. Stay updated on company products and policies. Communicate clearly and assist with translation if required. About Company: Dashboard Account Aggregation Services Private Limited (product name: Saafe) has been approved by the RBI as an NBFC-AA to conduct account aggregation business by the RBI Master Directions for NBFC-AA, 2016. As an AA, Saafe performs account aggregation under the specifications laid down by the RBI and ReBIT from time to time. An account aggregator obtains or collects financial asset information, such as bank accounts, fixed deposits, equities, mutual funds, insurance, NPS, GST, and other data relevant to people or MSMEs, with their explicit authorization, and displays it to users to deliver associated services. AA will serve as a consent manager and support a consent-driven architecture via a set of standard APIs that enable the secure, smooth, and seamless transfer of financial information. Show more Show less