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Axis Consultants New Delhi
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Customer Support Executive - International Voice Process (English)

Customer Support Executive - International Voice Process (English)

Axis Consultants New Delhi

0 - 4 years

4 - 8 Lacs

delhi ncr india

Posted:2 days ago| Platform: Foundit logo

Apply

Skills Required

international voice process chat process customer handling neutral accent basic computer knowledge

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

Handle inbound and outbound voice and chat support for international customers
Resolve customer queries efficiently and professionally
Ensure timely follow-ups and issue resolution
Maintain detailed and accurate customer interaction records
Work collaboratively with team members and other departments
Adhere to process workflows and quality standards

Candidate Profile:

Excellent English communication skills, especially verbal
Clear pronunciation with a neutral or global accent preferred
Basic computer proficiency and ability to navigate systems
Open to working in rotational shifts, including night shifts
Freshers and experienced candidates are welcome to apply

Shift Details:

Rotational shifts
Includes night shifts based on business requirements

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Axis Consultants New Delhi

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Customer Support Executive - International Voice Process (English)