Customer Support Executive - International Chat Process

1 - 4 years

3 Lacs

Posted:1 week ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Position - Customer Support Executive

Process - International Chat Process (80% Chat and 20% Voice)

Work Location - Hitech City (Hyderabad)

Transportation - No Transportation and No Travelling Allowance

Qualification - 10+ 2 or Any Graduate / Any post graduate

Experience - Minimum 1 year experience required either in chat process or email process or semi voice process or blended process or international voice process or international non voice process

Excellent communication skills in English

Working Hours - 9 hours shift

Rotational Shifts

6 Days Working

1 Weekly Off

Salary -

First 6 months, Take Home Salary - 24K Per Month

After 6 months, Take Home Salary - 27K Per Month

Virtual Interviews Only

No Face To Face Interviews

Key Responsibilities:

Engage with customers via chat to provide support and resolve issues.

Manage escalations effectively and ensure customer satisfaction.

Maintain accurate records of interactions and resolutions.

Contact

Rajesh - 7569264920 (Whatsapp & Voice Call) for more details)

Giri - 8184992829 (Whatsapp & Voice Call) for more details)Role & responsibilities

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