"Customer Support Executive"

Key Responsibility:-

• Respond to customer inquiries via phone, email, chat, or social media.
• Handle complaints, provide appropriate solutions, and follow up to ensure resolution.
• Troubleshoot customer problems and resolve them efficiently.
• Escalate complex issues to senior staff or technical teams when necessary.
• Maintain deep understanding of the company’s products or services.
• Guide customers through product usage or troubleshooting.

Required Skills & Qualifications:-

•Bachelor's degree in any discipline (preferred).

•Proven customer support experience or experience as a client service representative.

•Strong phone contact handling skills and active listening.

• Both Freshers and Experienced can Apply.

•Prior experience in customer service or support roles is an advantage.

Job Types: Full-time, Permanent, Fresher

Pay: ₹20,621.24 - ₹31,337.81 per month

Benefits:

• Health insurance
• Paid sick time
• Provident Fund

Ability to commute/relocate:

• Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

Speak with the employer
+91 9430049665