Customer Support Executive in MNC : Pune - Viman Nagar - Only Males

4 - 9 years

2 - 4 Lacs

Posted:-1 days ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

Customer Support Executive in MNC : Pune - Viman Nagar - Only Males

Customer Support Executive

Minimum years of experience : 2 Years

Location: Pune, Viman Nagar (Work from Office)

Shift Timing:

males : 3 pm to 1 am,

Weekly offs: will be rotational (2 weekly offs)

CTC Offered Up to 4 LPA

Key Responsibilities:

  • Manage and resolve customer queries via calls, emails, and chat.
  • Provide accurate information regarding products, orders, returns, and delivery.
  • Maintain high levels of customer satisfaction by ensuring timely and

professional responses.

  • Coordinate with internal teams for escalations and issue resolutions.
  • Work effectively in a fast-paced e-commerce support environment.
  • Build and maintain strong customer relationships through positive

communication.

Requirements:

  • 3 - 5 years of experience in customer support (voice or blended process)

within the e-commerce domain.

  • Strong communication and interpersonal skills (English fluency is a must).
  • Proven experience in handling customers across international markets

(Canada/US/UK/Australia preferred).

  • Problem-solving attitude with customer-first approach.

What We Offer:

  • Opportunity to work with a growing global e-commerce brand.

How to Apply:

Thanks & Regards

Shraddha Bamne

HR Executive

Tel : +91-22-40697704 / MOBILE : 9324700692

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