Customer Support Executive in Delhi

Job Description

Job Details Job Title: Customer Support Executive Location: Delhi - NSP Job Type: Full-Time Experience Required: Fresher 0–1 year We are looking for enthusiastic and customer-oriented individuals to join our team as customer support executives. This is an excellent opportunity for freshers to kickstart their careers in a dynamic work environment. You will be the first point of contact for customers, ensuring their queries are resolved effectively and professionally. Key Responsibilities Handle inbound and outbound customer calls, emails, and chats Resolve customer queries, issues, and complaints in a timely and professional manner Provide accurate, valid, and complete information using the right tools and resources Maintain customer records and update account information Follow communication procedures, guidelines, and policies Escalate unresolved issues to the appropriate internal teams Strive to achieve individual and team performance targets What We Offer Friendly and supportive work environment On-the-job training provided Opportunities for growth and career advancement Attractive incentives and performance bonuses About Company: MARS Cosmetics is a young and bold color cosmetics brand based in Delhi. We're looking to make beauty products better and more affordable. Show more Show less