Customer Support Executive -Freshers(Hindi)

Job Title: Customer Support Executive – General Insurance

Location: Begumpet,Hyderabad

Job Type: Full-Time

Experience Required: Freshers & Experienced Candidates Welcome

Salary:

• ₹15,000/month (Freshers)
• ₹20,000/month (Experienced Candidates)

About the Role:

Are you someone who enjoys helping others and solving problems? We’re looking for energetic and customer-focused individuals to join our support team in the general insurance sector. Whether you’re starting out or looking to advance your career, this is your chance to join a stable and growing industry.

What You’ll Do:

• Interact with customers via calls, chats, and emails to address queries
• Provide accurate information about policies, claims, renewals, and payments
• Assist customers with documentation and policy-related concerns
• Record and manage customer interactions using internal systems or CRM tools
• Follow up on customer queries to ensure complete satisfaction
• Coordinate with internal departments to resolve escalated issues
• Maintain high service standards and ensure a smooth customer experience
• Share information on insurance products that suit customer needs
• Meet service quality and turnaround time targets

What We’re Looking For:

• Strong communication skills in Hindi and English
• Basic computer knowledge and ability to learn systems quickly
• A positive, customer-first attitude
• Ability to handle pressure and multitask
• Prior experience in customer service, BPO, or insurance is a plus (not mandatory)

Why Join Us?

• Fixed monthly salary with timely payouts
• Attractive joining bonus for eligible candidates
• Performance-based incentives
• Full training provided – no prior insurance experience needed
• Career growth and internal promotion opportunities
• Supportive and professional work environment

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift
• Morning shift
• Rotational shift

Supplemental Pay:

• Joining bonus
• Performance bonus
• Yearly bonus

Education:

• Bachelor's (Required)

Language:

• Hindi (Required)
• English (Required)

Work Location: In person

Speak with the employer
+91 7569780715