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Customer Support Executive - Eternz

2 - 5 years

4 - 7 Lacs

Posted:-1 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role Description

This is a full-time, on-site role for a Customer Support Executive located in Bengaluru. The Customer Support Executive will be responsible for managing customer inquiries, providing online and technical support, ensuring customer satisfaction, and delivering exceptional customer service. Daily tasks include responding to customer questions, troubleshooting issues, and collaborating with other departments to resolve customer concerns efficiently.

Qualifications

  • Customer Support and Customer Service skills
  • Experience in Customer Satisfaction and handling Online Support
  • Technical Support skills
  • Strong communication and interpersonal skills
  • Ability to work independently and handle multiple customer interactions simultaneously
  • Experience with CRM software and customer service platforms is a plus
  • Bachelor's degree or equivalent experience in a related field

Location: HSR Layout

Work Week: 6 days

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