Customer Support Executive (CSE)

0 years

1 Lacs

Posted:1 day ago| Platform: SimplyHired logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Only Female Candidate Required*

Company Description

Virus Solution Provider™ specializes in comprehensive data recovery services, focusing on decrypting, restoring, and backing up data affected by ransomware attacks. Our expert team also offers hard drive data recovery services for all types of drives including HDD, NVME, and SSD, as well as pen drive, memory card, and SD card data recovery. Additionally, we excel in retrieving data from dead hard drives, formatted drives, raw partitions, deleted partitions, unallocated partitions, and drives requiring formatting. Trust us for all your data recovery needs.

Role Description

This is a full-time on-site role for a Customer Support Executive, located in New Delhi. The primary responsibilities include responding to customer queries and providing technical support both online and offline. The role entails ensuring customer satisfaction, troubleshooting technical issues, escalating complex problems to higher levels, documenting all customer interactions, and following up to ensure issues are resolved.

Qualifications

  • Proficiency in Customer Support and Customer Service skills
  • Experience in ensuring Customer Satisfaction and providing Online Support
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Bachelor's degree in any field

Benefits:

  • Fixed working hours: 11:00 AM – 7:00 PM
  • Opportunity to grow in the Data Recovery industry
  • Friendly and collaborative work environment

To Apply:
Send your updated resume to Email ID - [email protected] and Contact Us - + 91 9990815450

Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Food provided
  • Internet reimbursement
  • Paid sick time

Work Location: In person

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You