Posted:1 day ago|
Platform:
On-site
Full Time
We’re Hiring | *Customer Support Executive*
Location: *Ruby Crossing, Kolkata*
Open Positions: *2*
Experience: *Minimum 1 Year*
Salary: *Up to 18,000 (Salary depends on last in-hand salary, experience & interview performance)*
Job Summary:
We are looking for a dedicated Customer Support Executive who can handle IVR calls, address customer queries, and provide quick, effective resolutions to ensure high levels of customer satisfaction.
Key Responsibilities:
Handle and respond to incoming IVR calls
Understand customer issues and provide timely resolutionsCoordinate with the operations team for issue escalation and closureMaintain service quality and customer satisfaction
Skills & Requirements:
Good verbal communication skills.
Customer-focused approach with problem-solving ability.
Basic computer knowledge and call-handling experience preferred.
Ability to work in rotational shifts.
Shift & Working Details:
Rotational Shifts (Morning & Afternoon)
Weekly Off as per roster
Interested candidates, share your CV via WhatsApp:
8697159284
Contact Person: Swarup Nath(Calling & WhatsApp Number)
Job Types: Full-time, Permanent
Pay: ₹18,000.00 per month
Benefits:
Work Location: On the road
Genix Resources Pvt. Ltd
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