Customer Support Executive (CSE)

Job Description

Key Responsibilities: Customer Inquiry Handling: Respond to customer inquiries, resolve issues, and provide timely solutions. Issue Resolution : Troubleshoot problems, address customer complaints, and escalate complex issues to senior teams. Product/Service Knowledge : Provide accurate information about products or services, answer questions, and offer recommendations. Customer Relationship Management : Build strong relationships with customers, understand their needs, and provide personalized support. Ticket Management: Manage customer support tickets, prioritize tasks, and meet service level agreements (SLAs). Follow My LinkedIn Page For More Job Opportunities https://www.linkedin.com/in/nusrat-khan-752112227?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=android_app Job Types: Full-time, Permanent Benefits: Food provided Health insurance Life insurance Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Commission pay Overtime pay Performance bonus Quarterly bonus Shift allowance Yearly bonus Work Location: In person Application Deadline: 10/06/2025