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Customer Support Executive (CSE)

CLICKRETINA PRIVATE LIMITED

0 years

1 Lacs

Gomtinagar, Lucknow, Uttar Pradesh

Posted:6 days ago| Platform: SimplyHired logo

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Skills Required

Microsoft Excel Customer service In-person Communication skills Time management

Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for a Customer Support Executive (Fresher & Exp both can apply).

We strongly encourage people who are interested in the role to apply.
To be considered for this role, you should have good communication & writing skills, they’re patient, empathetic, and passionately communicative.
Problem-solving also comes naturally to customer care specialists.
Should be confident in investigating if they don’t have enough information to answer customer questions or resolve complaints.
Knowledge of Excel should be good.
Male/female anyone can apply.

Qualification:

Strong communication skills
Possess a proactive strategy for assistance
The capacity to adhere to deadlines
Product knowledge
Time management skills
Strong communication skills, including active listening and clear articulation
Ability to solve problems, alleviate conflicts, and escalate tactfully
Ability to multitask, manage time, and prioritize
Ability to work individually and as a team member

Benefits:

Competitive salary based on experience and performance.
Opportunity to work with a dynamic and talented team in a collaborative environment.
Career growth and development opportunities within the company.
Access to training and resources to enhance skills and stay updated with industry trends.

Job Type: Full-time

Pay: ₹10,000.00 - ₹12,000.00 per month

Schedule:

Day shift

Supplemental Pay:

Yearly bonus

Work Location: In person

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