Customer Support Executive (CSE)

Job Title: Customer Service Executive
Location: Bangalore, Karnataka (On-Site)
Process: Voice
Experience: Freshers & Experienced candidates are eligible
Apply Link: https://bolsterlegal.com/careers/

Salary: 20,000 - 28,000 Per Month

Qualifications & Requirements:

• Willingness to work in Night Shift (8 PM - 5 AM PST)
• Strong English communication skills (both verbal & written)
• Ability to draft professional emails and comprehend responses
• CRM tool experience is preferred
• Work experience required for undergraduates

Key Responsibilities:

• Obtaining records and bills from facilities via email and phone
• Requesting records and bills through various channels (email, fax, chart swap, chart request, etc.)
• Calling facilities and following up on pending tasks
• Updating CRM tools with record and bill statuses
• Maintaining professional telephone etiquette with a polite and courteous approach
• Actively listening and handling calls with confidence

Technical Skills:

• Basic knowledge of MS Office (Word, Excel, Outlook)
• Familiarity with CRM software is a plus
• Good understanding of internet-based applications

Benefits:

• Food provided
• Health insurance
• Paid sick time
• Provident Fund

Schedule:

• Monday to Friday
• Night Shift (US Shift)

Work Mode: On-site only (Bangalore, Karnataka)

Job Types: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹28,000.00 per month

Benefits:

• Food provided
• Health insurance
• Paid sick time
• Provident Fund

Application Question(s):

• Are you ready to work in night shift ?

Location:

• Bengaluru, Karnataka 560005 (Required)

Shift availability:

• Night Shift (Required)

Work Location: In person