Posted:10 hours ago|
Platform:
On-site
Full Time
Job Title: Customer Support Executive
Company: Altruist JD
Location: Indore, Madhya Pradesh
Openings: Multiple ( Airtel )
Job Description:
We are hiring Customer Support Executives to manage inbound and outbound customer interactions for leading telecom and insurance processes. The ideal candidate will have strong communication skills and a customer-first attitude.
Key Roles & Responsibilities:
-Handle customer queries via phone in a professional manner
-Provide accurate information and resolve customer issues effectively
-Ensure high levels of customer satisfaction
-Maintain proper records of customer interactions
-Escalate unresolved queries to the appropriate department
-Follow up with customers when needed
-Adhere to process guidelines and compliance standards
Meet daily and monthly performance targets (call quality, response time, resolution, etc.)
Eligibility :
Qualification: Undergraduate / Graduate (15 years of education)
Experience: 0 to 2 years
Languages Required: Good communication in Hindi & English
Salary - 11k- 15k in-hand.
Job Type: Full-time
Pay: ₹11,000.00 - ₹15,000.00 per month
Benefits:
10x Growth Accelerator
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