Customer Support Executive (Blended Process)

0 years

1 - 2 Lacs

Posted:4 days ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Position: Customer Support Executive (Chat + Voice)

Process: Hyperlocal – Flipkart

Location: Noida

Job Type: Full-Time

Role Summary:

  • Handle 80% chat and 20% voice customer support
  • Resolve queries efficiently in English & Hindi
  • Maintain professionalism and accurate records
  • Escalate issues as needed in a fast-paced environment

Requirements:

  • Education: Graduate (any discipline)
  • Languages: Fluent in English & Hindi
  • Assessment: Versant-4, minimum score: 5
  • Experience: Open to freshers & experienced

Salary:

  • Freshers: ₹19,000 CTC / ₹15,000 in-hand
  • Experienced: ₹23,000 CTC / ₹20,000 in-hand

Shift: Rotational

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹23,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

Speak with the employer
+91 6370721310

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