Customer Support Engineer

As an Electronics, Instrumentation, or Electrical Engineer (BE or Diploma), with 1-4 years of related experience, you are expected to possess the following qualifications and responsibilities: **Role Overview:** You will play a crucial role in providing technical support to customers, resolving issues, and addressing queries. It is essential to demonstrate a good understanding of applications and products, troubleshoot technical problems, and effectively communicate with customers, colleagues, and stakeholders. **Key Responsibilities:** - Customer Support: Provide technical assistance to customers, resolving issues promptly. - Application Understanding: Demonstrate a strong comprehension of applications and products. - Problem-Solving: Troubleshoot and resolve technical issues efficiently. - Communication: Effectively interact with customers, colleagues, and stakeholders. **Qualification Required:** - Education: BE or Diploma in Electronics, Instrumentation, or Electrical Engineering. - Experience: 1-4 years of experience in a related field. - Technical Skills: - Basic programming knowledge. - Familiarity with PLC and HMI. - Desirable skills in servo, motion control, and SCADA. It is important to have a strong technical background, excellent communication skills, be comfortable working with customers, troubleshooting issues, and staying updated with industry developments. Additionally, possessing soft skills such as hardworking nature, positive attitude, and teamwork spirit will be advantageous. In case of any additional details about the company, they are not provided in the job description. As an Electronics, Instrumentation, or Electrical Engineer (BE or Diploma), with 1-4 years of related experience, you are expected to possess the following qualifications and responsibilities: **Role Overview:** You will play a crucial role in providing technical support to customers, resolving issues, and addressing queries. It is essential to demonstrate a good understanding of applications and products, troubleshoot technical problems, and effectively communicate with customers, colleagues, and stakeholders. **Key Responsibilities:** - Customer Support: Provide technical assistance to customers, resolving issues promptly. - Application Understanding: Demonstrate a strong comprehension of applications and products. - Problem-Solving: Troubleshoot and resolve technical issues efficiently. - Communication: Effectively interact with customers, colleagues, and stakeholders. **Qualification Required:** - Education: BE or Diploma in Electronics, Instrumentation, or Electrical Engineering. - Experience: 1-4 years of experience in a related field. - Technical Skills: - Basic programming knowledge. - Familiarity with PLC and HMI. - Desirable skills in servo, motion control, and SCADA. It is important to have a strong technical background, excellent communication skills, be comfortable working with customers, troubleshooting issues, and staying updated with industry developments. Additionally, possessing soft skills such as hardworking nature, positive attitude, and teamwork spirit will be advantageous. In case of any additional details about the company, they are not provided in the job description.