Customer Support Engineer

1 years

1 - 3 Lacs

Posted:1 week ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We would like to hire following roles @Jaipur office

We work 6 days a week 9:30am-6pm

Good College, Good English Verbal and Written

1. Digital Marketing / Content

Facebook, LinkedIn, WhatsApp, Insta Marketing

Content Writing includes collateral and SOP creation

Documentation Proposal Creation

2. Inside sales

Cold Calls, Followup, Lead Generation

Customer and partner Research

3. Tech Support (Similar to Genpact)

Inbound support over WhatsApp and phone

Product support, Digital Reports creation on Studybase

Data Setup / Configuration

4. Operational Manager (Field)

Visiting customers / Payments

Customer Training / Documentation

Product support and feedback to product

5. Pre Sales

SaaS Product Knowledge and learn Studybase

Understand School Requirements

Demo and Conversion

Communication

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹25,000.00 per month

Benefits:

  • Provident Fund

Shift:

  • Day shift

Experience:

  • total work: 1 year (Preferred)

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