Customer Support Associates

Retail sales assistant's primary responsibility is to provide excellent customer service and support sales floor operations. This includes assisting customers with product inquiries, processing transactions, maintaining the store environment, and potentially contributing to visual merchandising and marketing initiatives. Their duties often involve a mix of customer interaction, operational tasks, and contributing to the overall sales performance of the store. Key Responsibilities:

• Customer Interaction:
• Greeting customers: and providing a welcoming atmosphere.
• Answering customer questions: about products, services, and store policies.
• Assisting customers: in finding items, trying on clothes, or making selections.
• Processing transactions: accurately and efficiently using point-of-sale (POS) systems.
• Handling customer complaints: and returns professionally.
• Store Operations:
• Maintaining a clean and organized sales floor .
• Restocking shelves and displays: with merchandise.
• Assisting with visual merchandising: to create appealing displays.
• Monitoring inventory levels: and communicating with management about stock needs.
• Sales Support:
• Recommending products: to customers based on their needs and preferences.
• Upselling and cross-selling: additional items to increase sales.
• Contributing to achieving sales targets .
• Staying informed about current promotions and pricing .
• General Support:
• Collaborating with other sales staff: to ensure smooth operations.
• Following company policies and procedures .
• Reporting any issues or concerns: to SM.

Job Type: Permanent

Pay: ₹8,859.78 - ₹11,000.00 per month

Language:

• English (Preferred)
• Hindi (Required)

Work Location: In person

Speak with the employer
+91 9201834819