Customer Support Associate(Night Shift)

0 years

0 Lacs

Posted:1 day ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Work Location:

CTC:

Work Mode:

Eligibility:

Roles And Responsibilities

  • Handle inbound and outbound customer interactions via

    phone, chat, or email

    .
  • Provide accurate, valid, and complete information to customers by using the right tools and resources.
  • Resolve customer complaints and issues efficiently and with empathy.
  • Follow up on customer interactions to ensure their issues are fully resolved.
  • Maintain detailed records of customer interactions, transactions, feedback, and complaints.
  • Collaborate with internal teams to escalate complex queries and ensure timely resolution.

Perks & Benefits

  • 14 days of free accommodation

    upon joining

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