Customer Support Associate

Role: Customer Support
Experience: 1+ Years of Experience in Customer support/ Voice processLocation: Coimbatore – Work from Home (Open to candidates residing in Tamil Nadu)
Work timings: 9:30-6:30 [Mon-Sat]Gender: Female candidates only

Job Description:

A Coimbatore-based software company is seeking a Customer Support Executive to join its dynamic remote support team. The ideal candidate should possess excellent communication skills, a proactive mindset, and the ability to simplify technical information for non-technical users.

This is a work-from-home opportunity, open to candidates residing within Tamil Nadu

Requirements:

• Strong communication skills with a professional and empathetic tone.
• Ability to simplify technical concepts for non-technical users.
• Proactive mindset with attention to detail and strong follow-through.
• Reliable, courteous, and solution-oriented in all interactions.
• Self-motivated with a strong sense of ownership and accountability.
• Comfortable working in a dynamic, user-centric environment with evolving priorities.
• Good English accent is mandatory.

Educational Qualification:

• Graduate from a recognized institution, with a strong academic foundation and professional communication skills.

Language Proficiency:

• Excellent spoken and written English (mandatory).
• Fluent in Hindi, with the ability to engage confidently and empathetically with users across diverse regions.

Work Ethic & Professionalism:

• Consistent adherence to timelines and task commitments.
• Strong attention to detail and commitment to delivering high-quality support.
• Demonstrates initiative and a proactive approach — willing to go beyond assigned responsibilities to ensure user satisfaction and team success.

Emoluments & Benefits:

• Compensation will be competitive and aligned with prevailing industry standards.
• During the initial six-month probation period, a fixed monthly remuneration will be provided.
• Upon successful completion of probation and confirmation of employment, the candidate will be eligible for statutory benefits including Provident Fund (PF) and Employees' State Insurance (ESI), as applicable.

Interested candidates can share your updated CV to the given mail id
[email protected]

Job Type: Full-time

Benefits:

• Health insurance
• Provident Fund
• Work from home

Work Location: Remote

Job Type: Full-time

Pay: ₹18,000.00 - ₹22,000.00 per month

Language:

• Hindi (Preferred)

Work Location: In person