Customer Support Associate

35 years

1 - 2 Lacs

Posted:10 hours ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Position: Customer Support

Employment Type: Full-Time

Eligibility Criteria:

Age: 18 – 35 years

Qualification:

Minimum 12th Pass / Diploma

OR 10th + 2 years of ITI

Computer Skills: Basic computer knowledge with good typing speed

Key Responsibilities:

Handle customer requests, queries, and complaints effectively through inbound calls.

Provide accurate information and support to customers in a professional manner.

Maintain customer satisfaction by ensuring timely resolution of issues.

Update call logs and maintain records in the system.

Shift Timings:

Female Candidates: (Day shift only) Any 9-hour shift between 6:00 AM – 8:00 PM (including 1-hour break).

Male Candidates: Any 9-hour shift between 12:00 PM – 12:00 Midnight (including 1-hour break).

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

  • Flexible schedule
  • Health insurance
  • Provident Fund

Language:

  • Hindi (Preferred)
  • Marathi (Preferred)

Work Location: In person

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