Customer Support Associate

Adeeba E-Services Pvt. Ltd. is an international contact center with operations in India and the US. Since 2014, the company has been providing telemarketing services to offshore consumers and businesses. Adeeba E-Services has established a strong foundation based on high levels of customer satisfaction, unparalleled services, and reliable technical support. The company values trust, accountability, and reliability in its products and services, leading to enhanced performance, increased productivity, and continuous research and development efforts. Adeeba E-Services aims to be a one-stop platform for all customer solutions with ongoing IT-enabled support systems. We are excited to announce an opening at Adeeba E-Services Pvt. Ltd. for the position of Inbound Tech Support Executive for UK/US Shift. Key Responsibilities: - Handling inbound calls related to printer, router, and antivirus issues from customers. - Diagnosing technical problems and recommending appropriate solutions. - Selling technical support plans and relevant software to customers. Candidate Profile: - Minimum 6 months to 1 year of experience in outbound tech support. - Ability to independently close calls. - Strong persuasion and sales skills. Salary Range: Rs. 12,000-22,000 per month (fixed) + Lucrative Incentives Shift Timing: UK / US Shift Working Days: 6 days a week Benefits: - Fixed salary credited on the 1st of every month. - Generous incentives on a daily/monthly basis. - Immediate spot incentives for outstanding performance. - No shift extension beyond the scheduled timings. - Comprehensive medical benefits. - 24 leaves in a year + comp offs + birthday leaves. For further information or queries, please contact Priyanka (HR) at 9804149788. All candidate information will be treated as confidential in accordance with EEO guidelines.,