Customer Support Associate

0 - 3 years

0 Lacs

Posted:1 month ago| Platform: Shine logo

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Work Mode

Remote

Job Type

Full Time

Job Description

About the Role

We are looking for Service Partners to manage inbound voice calls from Zomato Delivery Partners. The role requires strong communication skills in both Hindi and English (spoken, written, and comprehension).

Key Responsibilities

  • Handle voice calls from delivery partners and provide accurate support.
  • Communicate fluently in English and Hindi to resolve queries effectively.
  • Ensure high-quality service and maintain professionalism in every interaction.
  • Preferred Candidate Profile
  • Excellent verbal and written communication skills in Hindi and English.
  • Strong customer service orientation and problem-solving ability.
  • Ability to work in a fast-paced environment.
  • Graduate degree in any discipline.

Role: Non-Tech Support Voice / Blended
Industry: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full-Time, PermanentRole Category: Voice / Blended

Key Skill:

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