Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in pune
>
Alp Consulting Ltd.
>
Customer Support

Customer Support

Alp Consulting Ltd.

1 - 5 years

0 Lacs

pune maharashtra

Posted:1 day ago| Platform: Shine logo

Apply

Skills Required

customer service good listening skills comprehension skills in english clear communication in english proper grammar us voice process

Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Support Executive in the US voice process/Outbound process at ALP Consulting, your role will involve the following: - Route calls to other functions if it is advanced stage collections - Handle customer statement related queries - Address principal and interest paid queries - Resolve future principal outstanding queries which may involve some calculations - Assist with partial/full preclosure related queries - Utilize multiple applications while resolving queries (5 applications including Front end and receivable system) To excel in this role, you should possess the following skills: - Good listening and comprehension skills in English - Clear communication in English with proper grammar and an accent understandable by the customers or dealers - 1-3 years of experience working in Collection or customer service or related customer-oriented environment - Mandate experience in US voice process The ideal candidate for this position would be a Graduate or postgraduate in any discipline with a willingness to work in night shifts at the Pune office of ALP Consulting. Work from the office is the required work mode for this permanent position.,

More Jobs at Alp Consulting Ltd.

Java Specialist

Chennai, Tamil Nadu, India

Experience: Not specified

Salary: Not disclosed

Staffing Lead (BFSI)

Hyderabad, Telangana, India

Experience: Not specified

Salary: Not disclosed

Human Resources Business Partner

Noida, Uttar Pradesh, India

4 - 6 yrs

Salary: Not disclosed

Senior Lead Software Engineer

Pune, Maharashtra, India

8.0 - 8.0 yrs

Salary: Not disclosed

Medical Sales Representative

Hyderabad, Telangana, India

Experience: Not specified

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Alp Consulting Ltd.

Login to

Please Verify Your Phone or Email

Confirm Action

Customer Support