1.0 - 5.0 years

0 Lacs

pune, maharashtra

On-site

As a Customer Support Executive in the US voice process/Outbound process at ALP Consulting, your role will involve the following: - Route calls to other functions if it is advanced stage collections - Handle customer statement related queries - Address principal and interest paid queries - Resolve future principal outstanding queries which may involve some calculations - Assist with partial/full preclosure related queries - Utilize multiple applications while resolving queries (5 applications including Front end and receivable system) To excel in this role, you should possess the following skills: - Good listening and comprehension skills in English - Clear communication in English with prop...

Posted 1 day ago

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