Customer Success Manager in Faridabad

Luneblaze

0 years

0 Lacs

faridabad haryana india

Posted:1 month ago| Platform:

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Skills Required

software training resolve communication retention network collaborative learning

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

Interact regularly with clients to build and maintain strong relationships
Provide software training to new and existing clients
Address and resolve day-to-day queries from clients promptly
Ensure all processes follow the defined standard operating procedures (SOPs)
Coordinate with internal teams to resolve client issues effectively
Maintain clear communication and provide regular updates to clients
Keep records of client interactions, training sessions, and issue resolutions
Contribute to overall client satisfaction and retention

About Company: Luneblaze is a social network for collaborative learning, with exciting features like quizzes, debates, articles, knowledge cards and sessions.

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