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Customer Success Manager in Faridabad

0 years

0 Lacs

Faridabad Haryana India

Posted:2 days ago| Platform: Linkedin logo

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Skills Required

software training resolve communication retention automate

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

  • Interact regularly with clients to build and maintain strong relationships
  • Provide software training to new and existing clients
  • Address and resolve day-to-day queries from clients in a timely manner
  • Ensure all processes follow the defined standard operating procedures (SOPs)
  • Coordinate with internal teams to resolve client issues effectively
  • Maintain clear communication and provide regular updates to clients
  • Keep records of client interactions, training sessions, and issue resolutions
  • Contribute to overall client satisfaction and retention
About Company: Luneblaze provides tech-based solutions to help institutions automate their accreditations and assessments like SQAAF for schools and NAAC, NBA, and NIRF for colleges.

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