Customer Success Manager

0 years

0 Lacs

Posted:22 hours ago| Platform: Foundit logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

What You'll Do

? Partner with prospects to understand requirements and design tailored solutions

? Lead product demos, proofs-of-concept, and interactive workshops

? Create detailed solution documents, proposals, and statements of work

? Support new client onboarding and conduct training sessions

? Monitor product adoption, troubleshoot issues, and ensure customer success

? Build long-term relationships and identify growth opportunities

? Collaborate closely with Product & Sales teams to relay feedback and improve offerings

What We're Looking For

? Ideally working in any SaaS setup and understands basics of technology systems / APIs

? Excellent communication and storytelling skills

? A customer-first mindset with a knack for problem-solving

? Ability to manage multiple clients and projects independently

Why Join Us

? Take full ownership and make a direct impact on product and revenue

? Work with innovators shaping India's AI-powered future of work

? Thrive in a fast-paced, collaborative, and learning-first culture

? Be part of a team that believes in building, experimenting, and scaling

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