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Soul Ai
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Customer Success Manager ( Freelancer)

Customer Success Manager ( Freelancer)

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Soul Ai

5 - 9 years

8 - 13 Lacs

Mumbai Bengaluru Delhi / NCR

Posted:2 months ago| Platform:

Apply

Skills Required

Customer Success management Customer Success sales customer relationship management account management CRM

Work Mode

Work from Office

Job Type

Full Time

Job Description

As a Customer Success Manager, you will build relationships with clients to ensure they are getting the most value from our products You will work closely with customers to resolve issues, provide training, and help them achieve their goals Key Responsibilities: Manage customer relationships and ensure satisfaction with our products/services Onboard new customers and provide training and support Act as the customers advocate, resolving issues and recommending solutions Monitor customer health metrics and identify opportunities for improvement Collaborate with product and sales teams to ensure customer needs are met Key Qualifications: Experience in customer success, account management, or a similar role Excellent communication, problem-solving, and relationship-building skills Knowledge of customer success metrics and tools (eg, CRM software) Ability to work cross-functionally with product, engineering, and sales teams Flexible hours Remote opportunity NOTE: Pay will vary by project and typically is up to Rs Location-Delhi NCR,Bangalore,Chennai,Pune,Kolkata,Ahmedabad,Mumbai,Hyderabad

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Customer Success Manager ( Freelancer)