Customer Success Internship in Bangalore

BusinessOnBot

0 years

0 Lacs

bengaluru karnataka india

Posted:1 week ago| Platform: Foundit logo

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Skills Required

whatsapp commerce solutions product feedback dashboard reporting

Work Mode

On-site

Job Type

Full Time

Job Description

Selected Intern's Day-to-day Responsibilities Include

Act as a product advisor to clients, helping them achieve their business goals and success metrics.
Manage client relationships and set clear expectations to ensure satisfaction and trust.
Be goal-oriented and data-driven- track key success metrics like CSAT, NPS, adoption, and usage.
Analyze customer data to identify insights and improve the end-user experience.
Gather and convey product feedback and feature suggestions to the technical teams to help shape the product roadmap.
Educate clients on BusinessOnBot's Dashboard, reporting structures, and relevant platform features.

About Company: BusinessOnBot is a Y Combinator-backed startup on a mission to empower 30 million D2C brands in India by helping them acquire and sell to customers on WhatsApp in regional languages like Hindi, Tamil, and Hinglish. Founded by IIT Madras alumni with experience at JP Morgan and Microsoft, we leverage cutting-edge tech to build high-conversion WhatsApp commerce solutions for the Indian market.

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