Product Trainee Internship in Bangalore

Selected Intern's Day-to-day Responsibilities Include Respond promptly and professionally to incoming customer inquiries by telephone, or by email Maintain updated knowledge of the organization's products, services, and customer service policies Document customer interactions when necessary, compiling documents and forwarding information to interested parties Explain simply and clearly in response to customer questions and check for customer understanding and acceptance Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits Assist clients by demonstrating the use of programs and answering any questions they may have Participate in training opportunities provided by the organization or by outside entities Establish and maintain good rapport with customers by using positive language and anticipating their needs About Company: BusinessOnBot is a Y Combinator-backed startup on a mission to empower 30 million D2C brands in India by helping them acquire and sell to customers on WhatsApp in regional languages like Hindi, Tamil, and Hinglish. Founded by IIT Madras alumni with experience at JP Morgan and Microsoft, we leverage cutting-edge tech to build high-conversion WhatsApp commerce solutions for the Indian market. Show more Show less