Customer Success Executive Job

1 years

2 - 3 Lacs

Chennai, Tamil Nadu, IN

Posted:2 weeks ago| Platform: Internshala logo

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Skills Required

Client Relationship Management (CRM) English Proficiency (Written) Effective Communication Customer Support

Work Mode

On-site

Job Type

Full Time

Job Description

About the job: Key responsibilities: 1. Manage client relationships by being the primary point of contact and ensuring client satisfaction 2. Provide top-notch customer support by addressing inquiries and resolving issues in a timely and professional manner 3. Utilize your CRM skills to maintain accurate customer records and track customer interactions 4. Collaborate with the sales team to identify opportunities for upselling and cross-selling products 5. Conduct regular check-ins with customers to gather feedback and assess their overall satisfaction 6. Stay up-to-date on product knowledge and industry trends to better assist customers 7. Proactively communicate with customers to keep them informed of new products, features, and promotions Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: ₹ 2,40,000 - 3,00,000 /year Experience: 1 year(s) Deadline: 2025-06-28 23:59:59 Other perks: Informal dress code Skills required: Client Relationship Management (CRM), English Proficiency (Written), Effective Communication and Customer Support Other Requirements: 1. AI enthusiast preferred 2. Interested in pre-sales preferred About Company: Printrove is a white-labeled, print on demand drop shipping solution for artists, designers and e-commerce entrepreneurs to have custom merchandises printed, packed, and shipped to their customers directly under their brand name. We print and drop ship custom designs on t-shirts, hoodies, phone cases, mugs, notebooks, posters, and other products.

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