Customer Success Executive Intern

Role Overview:

• Support customers in achieving their health goals through our platform by providing assistance, building relationships, and driving engagement.
• Provide exceptional support to existing customers by addressing inquiries and clarifying doubts about the software product.
• Assist in the onboarding process, ensuring customers understand and effectively use the app. 
• Generate leads and engage with potential customers to expand the user base.
• Inspire existing customers to upgrade their subscriptions and purchase additional features.
• Educate users about app features such as personalized diet plans and fitness tracking tools.
• Build strong customer relationships to maintain high satisfaction levels.
• Collect feedback and share insights to improve the platform.

Requirements:

• Strong communication and interpersonal skills.
• Customer-focused with a proactive and goal-oriented mindset.
• Willingness to learn and adapt in a dynamic health tech environment.