Customer Success Executive Intern

Role Overview:

·   Support customers in achieving their health goals through our platform by providing assistance, building relationships, and driving engagement.

·   Provide exceptional support to existing customers by addressing inquiries and clarifying doubts about the software product.

·   Assist in the onboarding process, ensuring customers understand and effectively use the app.

·   Generate leads and engage with potential customers to expand the user base.

·   Inspire existing customers to upgrade their subscriptions and purchase additional features.

·   Educate users about app features such as personalized diet plans and fitness tracking tools.

·   Build strong customer relationships to maintain high satisfaction levels.

·   Collect feedback and share insights to improve the platform.

Requirements:

• Strong communication and interpersonal skills.
• Customer-focused with a proactive and goal-oriented mindset.
• Willingness to learn and adapt in a dynamic health tech environment.

Educational Qualifications : Under Graduate

Monthly Salary Offered : INR 1,000 - INR 5,000

Location: Trivandrum

Job Mode: WFH

Languages: Malayalam and English

Stipend: Paid/Unpaid (depends on skills)