Customer Success Engineer

0 years

0 Lacs

Posted:2 days ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job TYittle : Customer Success Engineer!

Customer Success Engineers

If you have a strong IT foundation and excellent people skills, we want to hear from you!

Key Responsibilities Include:

  • Providing first-level technical support for

    Microsoft Office

    tools,

    SQL Server

    , and basic

    networking/internet

    issues.
  • Building and maintaining strong client relationships, conducting user onboarding, and providing tailored technical solutions.
  • Documenting support issues and resolutions accurately.

Technical Skills:

  • Working knowledge of

    Microsoft Office Suite

    (Excel, Word, PowerPoint)
  • Familiarity with

    Microsoft SQL Server

  • Understanding of

    Networking fundamentals

  • Proficiency in

    Internet troubleshooting

  • Ability to

    learn new tools and technologies quickly

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