Customer Success Associate

Job Description

Location: Gurgaon, Haryana (Work from Office) Job Type: Full-time | Permanent Salary: ₹22,000 – ₹24,000/month + Incentives Job Overview: We’re looking for enthusiastic and goal-driven Customer Success Associates to join our team. This role involves engaging with customers via calls, emails, and chats , understanding their needs, and delivering effective support and solutions. Key Responsibilities: Connect with customers through inbound and outbound calls Assist via emails and live chat for product/service support Understand customer requirements and offer appropriate solutions Achieve daily/weekly sales and quality targets Maintain accurate records in CRM systems Eligibility Criteria: Graduates can apply (all streams) Fluent English communication (verbal & written) is mandatory Freshers & experienced candidates are welcome Comfortable with 24/7 rotational shifts 6 days working with 1 weekly off Female shift timing: between 7 AM – 8 PM Why Join Us? Competitive salary with performance-based incentives Exposure to top brands and clients Supportive and professional work environment Growth and promotion opportunities Application Note: Freshers with strong communication skills are encouraged to apply Only candidates comfortable with rotational shifts should apply Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹24,000.00 per month Schedule: Day shift Evening shift Morning shift Night shift Application Question(s): Freshers can also apply Location: Gurgaon, Haryana (Required) Work Location: In person