Customer Success Associate

Educohire

2 - 3 years

3 - 5 Lacs

pune

Posted:2 days ago| Platform:

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Skills Required

health insurance sales outbound sales healthcare bpo telesales insurance sales

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Key Responsibilities:

Issue insurance policies to customers with complete accuracy and adherence to regulatory guidelines.
Review and process insurance applications, quotes, and endorsements.
Ensure timely and error-free policy documentation.
Coordinate with internal teams to resolve policy-related queries and improve process efficiency.
Maintain high productivity, quality standards, and TAT compliance.

Requirements:

Strong analytical and problem-solving skills.
Excellent customer-centricity and situation-handling abilities.
Basic understanding of insurance products, processes, and regulatory requirements.
Candidates with post-sales insurance experience will be preferred.

Additional Skills:

Familiarity with insurance software, CRMs, and other policy-issuance systems.
Knowledge of data analysis and reporting tools.
Ability to meet productivity, accuracy, and quality targets.

Benefits

25,000 CTC (for freshers) to 31,000 CTC (for experienced - max up to 20% hike on last drawn salary)

Interested candidate kindly share your profiles at poonam@educohire.com

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