Posted:1 month ago|
Platform:
On-site
Full Time
We Hire Talent Solution is Hiring for Customer Support Associate we Hire Talent Solution is Hiring for Customer Support Associate
Job Title: Customer Support Associate – Airbnb
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Salary
Salary: Based on your last drawn salary and interview performance (up to ₹28,000 per month).
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Location:
Malad West, Mumbai, Maharashtra 400090
Eligible Areas: Candidates residing between Mira Bhayandar and Churchgate can apply.
Shift: 5 days a week with 2 rotational offs
Age Limit: Up to 40 years
Job Type: Non-target-based, non-sales role – purely customer interaction
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Job Summary
We are seeking passionate and customer-focused professionals to join our Airbnb Customer Support team. As a Customer Support Associate, you will handle customer inquiries via calls, emails, and chats, ensuring prompt and effective resolutions while maintaining Airbnb’s high service standards. This position is being hired through a third-party recruitment agency.
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Key Responsibilities
Respond to customer queries through calls, emails, and chat support.
Provide accurate information and effective solutions to customer concerns.
Maintain detailed records of customer interactions and resolutions.
Adhere to company policies, guidelines, and quality standards.
Collaborate with internal teams to resolve escalated or complex issues.
Ensure a seamless and positive customer experience.
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Eligibility Criteria
Education: Minimum HSC (12th pass) or Graduate (Freshers are welcome).
Experience: Prior customer support experience is preferred but not mandatory.
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Skills Required
Excellent verbal and written communication skills.
Strong problem-solving abilities with a customer service-oriented mindset.
Ability to work in a fast-paced environment and handle customer concerns professionally.
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Why Join Us?
Work with a globally renowned brand in the travel and hospitality industry.
Be part of a supportive and growth-driven workplace.
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How to Apply
Send your resume to [email protected]
For inquiries, contact us at 9967530617
Job Types: Full-time, Permanent, Fresher
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
Work Location: In person
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