5 - 10 years
5 - 9 Lacs
Posted:4 hours ago|
Platform:
Work from Office
Full Time
Customer Service rep represents the Service Centre which is responsible for delivering timely and accurate customer service through any/any/all the mediums i.e. on phone, web chat.
The Customer Service Specialist post Go-Live/Certification is required to be an efficient communicator who is well versed with CS tools, domains, client plans and provisions. He/ may be aligned to one or multiple clients across various domains.
He/she will be required to adhere to Client Level & internal Service Level Agreements and creates a positive participant experience through their knowledge, personal service, confidence building and timely resolution.
This role may be leveraged across multiple teams.
TeamLease
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