Customer Service (Voice - Hindi & English proficiency)

You will be joining CloudoPi, a leading provider of innovative IT services aiming to drive businesses forward by offering cutting-edge solutions. Specializing in data integration, automation, cloud migration, ERP solutions, cybersecurity, and infrastructure management, we are committed to ensuring your business remains at the forefront of technology. Our client-centric approach, combined with the latest technologies, guarantees a successful digital transformation journey for all our partners. As a full-time Customer Service Representative in New Delhi, with the flexibility of some remote work, you will play a crucial role in delivering exceptional customer support. Fluent in both Hindi and English, you will handle customer inquiries with professionalism, address their concerns effectively, and contribute to an outstanding customer experience. Your responsibilities will include managing phone calls, documenting interactions, providing product details, and collaborating with team members to enhance service quality. To excel in this role, you should possess strong customer support and satisfaction skills, along with excellent communication abilities in Hindi and English. Adept problem-solving skills, a proactive mindset, and the capacity to work independently and in a hybrid setting are essential. While 0-5 years of experience in customer service is preferred, a bachelor's degree or relevant equivalent experience will be advantageous. Join CloudoPi in shaping the future of IT services and be part of a team dedicated to driving success for our clients.,